Terms & Conditions

The 5 Elements Spa & Longevity Center Policy

Arrival

We recommend you arrive 10-15 minutes prior to your scheduled appointment to allow yourself time to fill out any paperwork needed and get ready for your treatment. Enjoy complimentary refreshments in our spa reception.

Scheduling & Cancelations

Appointments may be booked online, or you can call for assistance. The 5 Elements Spa & Longevity Center has a 24-hour cancellation policy. If you do not call to cancel your reservation within 24 hours or do not show for your scheduled treatments, we reserve the right to charge your credit card for the scheduled treatments.

Payment

The 5 Elements Spa and Longevity Center accepts Cash, Valid Gift Certificates and Gift Cards, American Express, Visa, MasterCard and Discover.

The 5 Elements Spa & Longevity Center Packages

To stay on schedule with your commitment to healthier, happier you, we offer savings when booking a series of treatments. Call in or ask about our packages and we can sign you up. Packages are typically sold as a set of 4-6 treatments.

The 5 Elements Gift Certificates

Give the gift of rejuvenation, revitalization and renewal to a friend with a 5 Elements Gift Certificate. Gift Certificates can either be made out for spa service or dollar amount.

Member Policies

For information regarding our member policies please refer to the link below, titled “Member Policies and Consent”.